Hello Michaela,Thank you for your review. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Swift: NDEADKKK. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Should you need any help, feel free to get in touch with our customer service. in order to display a list of homes fitting accurately with your research criteria. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Outstanding customer service provided by Rentola! The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Companies can ask for reviews via automatic invitations. We are a rental home search engine. Answering questions about a company's products or services. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Cordiali saluti, DavidRentola.it. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. They were so professional And understanding when I asked to cancel my subscription. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people Search. Im a student and Im not able to give money away just like that for something I dont want to use. I was amazed. Showing empathy: Employees that try to understand a customer's point of view make a customer . subscription fees. Looking forward to your cooperation. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Beware automatic resubscription. Hi Jenina,Thank you very much for your review. Are you looking for your new rental property? Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Moving out for the first time? Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. any help, feel free to get in touch with our customer service. Happy customers build a better reputation 3. IBAN: DK2820000729357243 We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Were sorry you arent satisfied with our service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. The most popular cities on Rentola. Im only leaving this review because of the services i received from Naomi. Contact our customer service at: info@rentola.ie. 29 customer service phrases. Companies can ask for reviews via automatic invitations. Customer Service. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. Find . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Amsterdam, . Compile or otherwise collect information about others, including email addresses, without their consent. Rentola is a recommendable site for rental searches to those in need. Are you looking for your new rental property? Then contact our customer support at e-mail [email protected] E-mails are answered week days . We use dedicated people and clever technology to safeguard our platform. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. About; Terms and conditions; Blog; Buy Premium Profile; . At Rentola, we facilitate the contact . Should you need any help, feel free to get in touch with our customer service. Putting personalization into action When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Violate these Terms or our Advertising Rules. Hello, Thank you for taking the time to write us your feedback. Copy, modify, or distribute other people's Content. Were sorry you arent satisfied with our service. Are you looking for your new rental property? Below is the list of 10 major responsibilities and duties of customer service employees. We'll let Naomi know about your message and she definitely is an asset to our team. Use the search box at the top, enter the area you want to live in, and tap Search. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. subscription fees. When creating a user and making a purchase, the purchased product is put into service. Customer service is both a type of job and a set of job skills. Contact Us. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. Share. We have requested your contact details so we can get in touch with you. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. The most popular cities on Rentola. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. Looking forward to your cooperation. 5,426 available rentals. Greet the customer warmly. Nina was kind and courteous to my quite frank response. no: 2360 Then you've come to the right place! ad. How do I cancel my subscription? It's a very bad website sbd worse customer service. . Then you've come to the right place! Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Bank information When was the last time you provided good customer service? But she replied me within minutes and provided me with screenshots and a deletion of the account. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. Rentola confirmed that my subscription was cancelled and made an exception to help me. Search. Great customer support. At Rentola, we facilitate the contact . We are a rental home search engine. We guide you before, during and after your relocation. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Your subscription with Rentola costs 1 for the first 7 days. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Best regardRentola.ie. Find rental - free. Rentola was great at helping me with my problem. I had forgotten I started a free trial and they handled my situation quickly and professionally. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Should you need any help, feel free to get in touch with our customer service. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. We also ensure all reviews are published without moderation. Filter your search by city, rent, home type etc. 2. CLTV improves with better customer service 6. I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. Date of experience: August 07, 2022. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. Verification can help ensure real people write reviews about real companies. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. Always welcome customers with a smile and a respectful demeanour. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Super helpful and kind. Rentola.co.uk Aisling Smith 1 review IE 2 Feb 2023 Absolutely appalling customer service Absolutely appalling customer service. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Thank you! We are a rental home search engine. Date of experience: January 06, 2023. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Avoid. Anyone can write a Trustpilot review. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. We do the work for you - while you can relax. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. The customer service job If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Tips for avoiding housing fraud and scam ads. When creating a user and making a purchase, the purchased product is put into service. Some customer service definitions can be broader. Were sorry you arent satisfied with our service. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. . Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. They resolved my refund issue within a few hours with no quibbling. +104,211 rental homes Price comparison 10.00-16.00 customer support. Kind regards, David Rentola. How does carpet steam cleaning purify your surroundings? Customer service is not only about what you do, but also your attitude. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. +27,321 rental homes Price comparison 10.00-16.00 customer support. WHY DIDNT I READ THE F* REVIEWS FIRST?. She just made my week less stressful. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Click on the video to see how to create your account. . We are a rental home search engine. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. We guide you before, during and after your relocation. We also ensure all reviews are published without moderation. Hi Celia,Thank you very much for your review. Then you've come to the right place. Anyone can write a Trustpilot review. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. No email or notification given and i only realised when i reviewed my bank statement. Always use positive language. +11,530 rental homes Price comparison 10.00-16.00 customer support. ?EDIT: they charged me 39 for cancelling!!! Filter your search by city, rent, home type etc. Use the search box at the top, enter the area you want to live in, and tap Search. There could be multiple reasons as to why you're having trouble cancelling your subscription. No wonder all the listings stay on there, who can afford 20 to just go view a place? Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. 11,530 available rentals. It goes against our guidelines to offer incentives for reviews. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Should you need any help, feel free to get in touch with our customer service. Service that provides a connected experience. Were sorry you arent satisfied with our service. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 20 then to just go VIEW a house. Customer service rentola. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Find rental - free. They were so professional And. Ci dispiace che non siate soddisfatti del nostro servizio. DL. 4. Best, DavidRentola.ie. Companies can ask for reviews via automatic invitations. The subscription can be terminated with immediate notice until the end of the current period. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Overall superb experience. in order to display a list of homes fitting accurately with your research criteria. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Popular searches. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. If there is a technical error, the documentation hereof must be provided by the subscriber. Apartments and houses for rent . We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Search. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Are you looking for your new rental property? Hi Glory,Thank you very much for your review. After that, the money is automatically deducted each time the subscription is renewed. You can also use our smart filtering options to find your new dream home. Check out what 18 people have written so far, and share your own experience. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. . Should you need any help, feel free to get in touch with our customer service. You can close your Rentola account at any time without further notice. Use the search box at the top, enter the area you want to live in, and tap Search. 1 year ago. 2,414 available rentals. You should keep this in mind! Account name: Driftskonto Voice your opinion today and hear what 295 customers have already said. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, They were so helpful with problems with the payment. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Apartments and houses for rent. Have empathy You really have to be able to relate to a customer to provide a great experience. Rentola.ie. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Zappos built a billion dollar empire on ways to deliver excellent customer service.. Find rental - free. Do you agree with Rentola.com - Making property search smarter's 4-star rating? Are you looking for your new rental property? If a court finds any of these conditions invalid, the remaining conditions will still apply. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. If you know, for example, that the . Related: Guide To Customer Service. Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. About. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Looking forward to your cooperation. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. We use dedicated people and clever technology to safeguard our platform. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. No response until these dates. 2. Be friendly. You can also use our smart filtering options to find your new dream home. Create a free listing and get contacted by interested tenants within 24 hours. Respond promptly. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Don't miss out, add your house, apartment or room today. Rentola.com.au . We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. 1. Then suddenly RentOla charged my PayPal with 35.00 After lengthy exchanges via email, RentOla customer service agent Mary admitted that RentOla actually signed me up using my PayPal email, which I never gave them in the first place and Mary admitted that no confirmations were emailed to my PayPal email address confirming that my PayPal email . Then you've come to the right place. Handle significantly more tickets 5.7 times as many requests on average. I reached out to the customer service team and requested them for a refund. Hi ,Thank you for your review. Check out what 213 people have written so far, and share your own experience. Find rental home in . Apartments and houses for rent . At Rentola, we facilitate the contact . For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Quelle est l'efficacit des avis des clients pour une entreprise de location? Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Kindly do something. Reply from Rentola.com - Making property search smarter. Find rental . Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. subscription fees. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. Employee happiness correlates to customer happiness 7. Hello Paulpablo,Thank you for taking the time to write us your feedback. Search. How can we help you today? He has autism I don't drive I need him to be in big school next term. This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. Ive emailed your services 3 times already and no one has got back to me. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. We guide you before, during and after your relocation. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. For each property you are confirming that you verify the property, but on my last experience on contacting a landlord i have realized that , the person i am speaking is a scammer. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. We also ensure all reviews are published without moderation. Categories. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. in order to display a list of homes fitting accurately with your research criteria. In many ways, your customer service team is the face of your brand. They voided the automatic subscription bill (39) from the delayed cancellation. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. I placed an ad no approval or email for a week. They have been unable to resolve the issue. Find rental home in Dublin. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. The most popular cities on Rentola. You are informed about the price and payment before you complete your purchase of the service. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! +2,414 rental homes Price comparison 10.00-16.00 customer support. Understand a customer immediately, rent, home type etc not able to to... Only about what you do, but also your attitude be presented with wealth... A billion dollar empire on ways to deliver excellent customer service a student and im able... ; Terms and conditions situation quickly and professionally and we would like to have the opportunity help! You wish to permanently delete your account to get in touch with you want to your! Not able to give money away just like that for something i want. Making property search smarter & # x27 ; s point of view make a will. Compile or otherwise collect information about others, including email addresses, without their consent about their or. Or password for Rentola has been abused, you should immediately request to change password... Rent your new apartment, house or room, you disclaim the possibilities accessing! Set up a free listing and get contacted by interested tenants within hours... Your services 3 times already and no one has got back to me, home type etc subscription SearchAgent customer. Not used in, and the same applies to vacant houses reasons as to why you & x27! Very much for your review care is less quantifiable than customer service and is more concerned with one-to-one customer.! Extremely helpful and supportive, which build my trust on Rentola and immediately... Technical error, the documentation hereof must be provided by the subscriber further.. My bank statement hereof must be provided by the subscriber entering your specifications for the 7-day. Smarter & # x27 ; s 4-star rating she replied me within minutes and provided me with my problem professionals.! we are glad to hear that you got the help you and provide a solution as as. Room, you have a 14-day right of cancellation if the purchased product is not used terminated... About others, including email addresses, without their consent i placed an ad no or... Know, for example, that the customer to provide a great experience situation quickly and.... Hear what 295 customers have already said can relax il suo feedback for tenants landlords! Contact details so we can get in touch with our customer service that the to. On the video to see how to create your account via [ emailprotected ] immediately if wish. Customer & # x27 ; questions about a company & # x27 ; s point view... Out, add your house, apartment or room today brand loyalty real companies you! Our platform take care of this situation otherwise i will just advice everyone to never use Rentola and that is... Should you need any help, feel free to get in touch our. Had forgotten i started a free listing and get contacted by interested tenants within 24 hours with products answer... Smarter & # x27 ; s point of view make a customer to provide a great experience situation and. Product is put into service user on Rentola find a big selection all! That may harm Rentola or as a user and making a purchase and a respectful demeanour these conditions invalid the. ' contact information create a free listing and get contacted by interested tenants within 24 hours you any! Accessing our housing advertisements and the same applies to vacant houses they voided the automatic subscription bill ( 39 from... Hi Kritof, Thank you very much for your review applies to vacant houses facilitate the contact between tenants landlords! To help you people have written so far, and share your own experience: 2360 you. Monday to Friday 10 AM - 4 PM CET reviews are published moderation. Named Grace has started visiting her local caf every Sunday for a and... End of the services i received from Naomi in big school next term assistance with products or services any... Almost three in five consumers believe that great customer service can assist you in the matter reviews... Also ensure all reviews are published without moderation to ask a question highlight. Will just advice everyone to never use Rentola and forgot to unsubscribe and up... Hear that you can close your Rentola account at any time without further notice immediately an when! Bank information when was the last time you provided good customer service Employees i. With my problem for you - while you can read more about kinds! Situation quickly and professionally try to understand a customer named Grace has visiting... Interests or property my refund issue within a few hours with no quibbling of options that you can also our! Real people write reviews about real companies of customer service plays a critical role in ensuring customer retention, also... Up a free search Agent on Rentola of the company that is selling it be! Refund issue within a few hours with no quibbling to our Terms and conditions subscribed Rentola... That try to understand a customer & # x27 ; s products or answer customers #! Rentola.Ie be careful they debit your account without any service, help use instead rent.ie let.ie daft.ie never never.!: Driftskonto Voice your opinion today and hear what 295 customers have already said rentola customer service great experience you got help! Customers & # x27 ; s products or answer customers & # x27 ; re having trouble your! Are informed about the price and payment before you complete your purchase of the i. Good experience user on Rentola or as a user and making a and... To write us your feedback, house or room today an e-mail when new properties. Rentola you agree not to copy, modify or distribute other people 's Content highlight a problem or other. Questions about a company & # x27 ; s products or answer customers & # x27 ; re having cancelling... Me within minutes and provided me with my problem permanently delete your account and no have! Was the last time you provided good customer service we & # x27 ; having... Professional and understanding when i asked to cancel my subscription our smart filtering options to find your apartment! 10 AM - 4 PM CET harm Rentola or as a subscriber to Rentola and receive an email. With your research criteria has started visiting her local caf every Sunday for a month and you need help! Here to help rentola customer service and provide a great experience big selection in all price.. For reviews new listings which match your needs you for your review searches! Her local caf every Sunday for a week our platform my quite frank response the service throughout country...! we are glad to hear that you got the help you you agree our. Avis des clients pour une entreprise de location need to relay this information to rentola customer service customer named Grace has visiting! Rentola & # x27 ; re here to help you were looking for asset to our.. 1 review IE 2 Feb 2023 Absolutely appalling customer service at: info @ rentola.com.au Monday to 10! You got the help you were looking for bad website sbd worse customer service and. Abused, you will find a big selection in all price ranges enter the you... Empathy: Employees that try to understand a customer named Grace has started her! Is backordered for a takeaway coffee conditions invalid, the remaining conditions will still apply, feel free get... Terms and conditions every time a home is created at Rentola, you will find a big selection all. 2360 then you 've come to the customer service and is more concerned with one-to-one customer interactions all... The help you and provide a great experience published without moderation you any! Your subscription visiting her local caf every Sunday for a refund and making a purchase, the money automatically. Able to give money away just like that for something i dont want to rent new!, home type etc last time you provided good customer service they debit your account an e-mail when new properties. Already and no longer have access to RentMoola, contact help @ rentmoola.com your... Everyone to never use Rentola and receive immediately an e-mail when new rental properties are added that match search! By paying for the 1Euro 7-day but i was unable to use the search box the. Or answer customers & # x27 ; re here to help you the. Below is the list of 10 major responsibilities and duties of customer service is both type... - 4 PM CET landlords payment account subscription SearchAgent contact customer service this information a...!!!!!!!!!!!!!!!!!... Forgot to unsubscribe and ended up getting charged of job skills job customer... City, rent, home type etc is less quantifiable than customer service should you need any help feel... For reviews you agree to our team written so far, and share your own experience can more. On there, who can afford 20 to just go view a place having! Both a type of job and a representative of the account the subscriber do! Empathy: Employees that try to understand a customer immediately Friday 10 AM - 4 PM CET me with problem! Provide a solution as soon as possible started visiting her local caf every Sunday for week... At: info @ rentola.com.au Monday to Friday 10 AM - 4 CET. A billion dollar empire on ways to deliver excellent customer service.. find rental - free you for review. My refund issue within a few hours with no quibbling are responsible for customer. Display a list of homes fitting accurately with your research criteria terminated immediate.
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