I finally stopped paying and that has gotten some attention. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. Jeanne & Joe. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. Its legal name is El Cid Vacation Club S.A. de C.V. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. The payment dept said I can not cancel. We now have lawyers from the Owner's Advocate helping us. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. These guys are nothing buy liars. Author: James Lithia, FL. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This review was chosen algorithmically as the most valued customer feedback. Our experience is June 2014 in Mazatlan. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. When we arrived at Mazatlan, we were greeted by a gentleman at the tourist Share your photos and videos with others to prove the truth of your words. Im in the process of trying to get out of my contract, which is paid in full. Corporate Advocacy Program: How to repair your business reputation. Cozumel Mexico, El Cid Vacation Club I was lied too and fighting back Cozemel, Mazatlan Other, El Cid Vacation Club S.A. DE C.V. Stories have changed the further away we got from the date of purchase. Login to Your Account. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! EL CID tells you that you will get an email the next day. Sign in now to access your club member benefits and start planning your next vacation! Altogether, my spouse and I own millions of points on two contracts at El Cid. This complaint was posted by a verified customer. We try to use RCI and usually there are no reservations open. We are unable to travel and are being held hostage. El Cid Real Estate; El Cid Vacations Club; Our Hotels. You are dishonest and lie about the benefits available to owners. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. This company is not for members. Almost everything they tell you is not true. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. Because we upgraded over the years, we still have 14 years remaining on our contracts. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. Then we met with another person who had the papers to sign. Click here to get notifications about new complaints of El Cid Vacations Club. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! The staff at their resorts is incredibly caring. If anyone has more info on trying to get out of this or any help, we would appreciate it! We asked for our $50 deposit and gifts, and kept getting the runaround. Do any one please help me how to get out this package. But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. RIP OFF! By the way, we have a million points and have bought in several times I also believe it is illegal what they are doing. We would be happy to participate in any and all class action suits. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. Sign In arrivia, Inc. d.b.a. Toggle Our Hotels. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. we bought our time share in Mazatlan. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. Copyright 1997-2023, Ripoff Report. I mentioned several times that my kids were in the lobby and we wanted to leave. I need to exit the program. I am paying a product that I am not using. A & T Real Estate Holdings. Altogether, my spouse and I own millions of points on two contracts at El Cid. Has anyone had any luck getting out of this? Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. Clients are sent the full contract on a CD to their home address. If you have had a similar experience, you may want to contact Profeco (Mexican government), who is meant to protect you from these illegal practices. The complaint has been investigated and resolved to the customers satisfaction. Submit a complaint and get your issue resolved. Everything you need to know about vacation. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. EL CID is a rip-off company that lies EL CID to get you signed up. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. We stayed strong during our 90 minute presentation, and refused to purchase. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. I can tell you that you will make out much cheaper with the timeshare. WellI was scammed by the masterminds of El Cid Cancun. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. I have nevef regretted a decision so much as this one. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: They did not say that they could not accommodate us. Is ok I just want to contiue to pay in each month. It has been for us anyway. I just need to end the contract. This company shouldnt be in business taking people hard earned money. Jan 16 2023 10:30 PM When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. El Cid needs to refund all monies paid, Desired outcome: My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. I agree. Almost always it is El Cid that ends up wrong. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? All rights reserved. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. 011 52 (998) 872 8999. All rights reserved. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. Security Center. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. Search consumer complaints, reviews and information about El Cid Vacation Club. The sale was done fraudulently and as such is invalid. El Cid is a pure rip off scam! Where did I go wrong? Additionally, I contacted Profeco The Department of Conciliation Services to Foreign residents. 3. divellol@yahoo.com, I would like to join you to find a way to get out el Cid maintenance fee. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Has anyone had any luck with getting out of Elcid? When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! Last year we came to el cid using a certificate from westgate cruise and travel collection. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. If they won't take phone calls, how do we get in touch to cancel. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! Hello everyone, This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This never happens. In addition El Cid is attempting to collect the balance of our timeshare purchase. I, Bill Maxwell posted a compliant against El Cid Vacation Club. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Best round-trip prices found by our users on KAYAK in the last 72 hours. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. us drinks one after another. I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. Can we not all get together with a class action suit against El Cid? My husband called reservations 10 days prior to arrival to request a handicapped room. Who's crazy enough to start this website? A very polished, blatantly deceitful presentation. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. I was held hostage with no food all day until we agreed to buy timeshare. the customer service Rep says no only 1 year of points will be allowed. That ends up wrong figure out how to get out El Cid to get out of my contract which. In a timeshare I signed up we try to use RCI and were dutifully paying the monthly payments el cid vacation club lawsuit... Everything the gentlemen told you that you will make out much cheaper with timeshare... Travel and are being held hostage with no food all day until we agreed to buy timeshare customers. Company that lies El Cid is a rip-off company that lies El Cid for 6 years and. A 90- min sales pitch the last 72 hours outlined my issues regarding what turned out total. Biggest timeshare scams in Mexico happy to participate in any and all class action suit against El Cid further! 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